Southway Systems
Managed Services One Stop IT Outsourcing

Our computer and IT technicians will make you look good — while taking care of your managed service IT needs. Hiring Southway computer technicians for your outsourcing projects is like having a branch of your own IT department in Houston.

713-554-7300 For Managed Services

We specialize in computer networking — we can design, build and debug computer networks, organize data and files, handle Internet connections and security, and provide good equipment at a fair price — and support it. We can work with VPNs and wide area networks and any version of Linux, Novell or Windows networks, firewalls, routers and most software packages — and have a proven track record of 500+ clients in the greater Houston area.

We'll work with you, making you look good while taking care of business — and ensuring that your clients' loyalties stay with you. Managed Services or IT Outsourcing are terms that is used to say we can simplify and reduce cost with our services.

For fastest answers, call to discuss your outsourcing requirements, or fill in our Online Request Form! so that we can contact you.

Today’s Business Environment

Your business depends on your network’s availability, performance, and security—and your software is business-critical.

The five most common frustrations Manage Service Solves:

• E-mail/Work Order delivery systems down
• Client database unavailable
• Spyware and unauthorized access issues
• Banned software (games and file-sharing) ..monopolizing resources
• Predictable hardware failures

Managed Services from your IT service provider provides an affordable solution to these

Key Benefits to
Managed Services

• Significant decrease in downtime
• Improved network and hardware performance
• Fewer ‘growing pains’ via network capacity management
• Lower costs and increased efficiency via resource reallocation
• Protection against security breaches
• Visits from your IT service provider are more productive and less intrusive

• Increased employee productivity by automating routine administrative functions

LEVEL 1 BASIC PLAN
MANAGED SERVICE HELP DESK

Call for Managed Service Pricing
713-554-7300

• 8-5 Helpdesk Support-assist users remotely to solve computer issues were applicable.

• 24/7 Spam and Email Virus Threat Protection and Removal.

• 24/7 Anti-Virus Adware and Spyware Protection and Removal.

• 8-5 Remote Support for Company Server(s).

• Online Web Portal.

• Weekly System Updates Applied to Company Server(s) and Employee Workstations.

• Weekly Performance Tuning of Employee Workstations.

• Ongoing Asset Management.

LEVEL 2 ADVANCE PLAN
MANAGED SERVICE HELP DESK

Call for Managed Service Pricing
713-554-7300

• 24/7 Helpdesk Support-assist users remotely to solve computer issues were applicable.

• 24/7 Spam and Email Virus Threat Protection and Removal.

• 24/7 Anti-Virus Adware and Spyware Protection and Removal.

• Guaranteed Response Time 4 HOURS

• Unlimited Remote Support for Company Server(s)

• Unlimited Remote Support for Employee Workstations

• Unlimited Remote Support for your Local and Site-To-Site Networks

• Discounted Onsite Support for Company Server(s), Employee Workstations and Network(s).

• Online Web Portal

• Disaster Recovery Planning and Management

• Weekly System Updates Applied to Company Server (s) and Employee Workstations

• Weekly Performance Tuning of Employee Workstations

• Ongoing Asset Management

• Vendor Management

• Quarterly Reviews

• Primary Support Engineer

• Dedicated Chief Technology Officer (CTO)

LEVEL 2 TOTAL PLAN
MANAGED SERVICE HELP DESK

Call for Managed Service Pricing
713-554-7300

• 24/7 Helpdesk Support-assist users remotely to solve computer issues were applicable.

• 24/7 Spam and Email Virus Threat Protection and Removal.

• 24/7 Anti-Virus Adware and Spyware Protection and Removal.

• Guaranteed Response Time 4 HOURS

• Unlimited Remote Support for Company Server(s)

• Unlimited Remote Support for Employee Workstations

• Unlimited Remote Support for your Local and Site-To-Site Networks

• Unlimited Onsite Support for Company Server(s), Employee Workstations and Network(s).

• Online Web Portal

• Disaster Recovery Planning and Management

• Weekly System Updates Applied to Company Server(s) and Employee Workstations

• Weekly Performance Tuning of Employee Workstations

• Ongoing Asset Management

• Vendor Management

• Quarterly Reviews

• Primary Support Engineer

• Dedicated Chief Technology Officer (CTO

Get More Info
 

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